Protecting Your Privacy

Momentous Relocation Ltd is part of AGM Group and is registered as a Data Controller with ICO registration number Z9677062.

This Privacy Notice outlines how we collect, handle, store, and safeguard your personal data. It also explains your rights regarding your personal data. We may update this Privacy Notice periodically, and any significant changes will be notified to you. However, you are welcome to review this notice at any time.

The AGM Group (hereinafter referred to as the “AGM Group”) includes Abels Moving Services Ltd, AGM Bishops Ltd, AGM Gibraltar Ltd, Gerson Moving Services BV, Gerson Moving Services Ltd,  Gerson Relocation Ltd, Momentous Relocation Ltd and The Senior Move Partnership (TSMP). These companies provide a range of “Services” not limited to; Moving, Destination Services, Storage, Immigration, Relocation and/or Assignment (as applicable). To provide our Services, it will be necessary to obtain some Personal information such as Name, Contact Details and other such details that identify you and your family (where applicable).

This Privacy Policy, together with Terms and Conditions and any other documents referred to in any of the aforementioned (together the “Policy”) describes the types of personal information we collect, how we use the information, with whom we share it, and the choices you can make about our use of the information.

To read the AGM Group Privacy Policy in full, click here.

 

Who We Are

Momentous Relocation Ltd (Momentous) provides worldwide logistics services and storage specifically for art, FF&E and OS&E. Our contact details are as follows:

Momentous Relocation Ltd
The Heights East
Cranborne Road
Potters Bar
EN6 3JN
UK

Tel: +44 (0) 203 780 4545

Email: enquiries@momentous.global

Please click here to view our cookie policy.

 

Web Hosting

Our website is hosted on WordPress, which is operated by Automattic Inc. WordPress provides us with the online platform that allows us to showcase our services and communicate with our audience. We have chosen WordPress as our hosting platform due to its reputation for robust security measures and commitment to user privacy. However, please note that we do not have full control over how WordPress handles user data. Therefore, we encourage you to review Automattic’s Privacy Policy to understand how your personal data may be processed when visiting our website.

 

What Personal Data Do We Process?

Momentous collects, stores, and uses information about:

Our own employees and prospective employees. Employees of potential and current customers. Employees of our suppliers. Personal data processed by our customers to provide our services (e.g., removal or storage contracts). We are committed to handling all personal data transparently and securely. This notice explains how we process your personal data, the reasons for processing, who we share it with, and our security measures. A separate notice is available to our employees.

 

Why Do We Process This Information?

Personal Data Processed as Part of Our Service

Occasionally, we may use personal data processed by our customers to provide our services. We only use it for this purpose, securely store it, and return it to our customers once it’s no longer needed.

Employees of Customers and Suppliers

We use personal data of employees of our customers and suppliers to communicate regarding the services we provide or they provide to us. We have a legitimate interest in processing this data to maintain business relationships. Typically, this data is limited to contact details.

We may also use these contact details to send information about our products and services. Individuals receiving such messages have the option to unsubscribe.

Employees of Potential Customers

We may contact business contacts to inform them about our services, considering our legitimate interest in doing so. Recipients have the option to opt out of receiving further messages.

 

Who Do We Share Your Details With?

We only share personal data as necessary to provide our services, and only with trusted third parties such as handymen, carpet-fitters, and relocation service providers. We ensure appropriate security arrangements or processor agreements are in place.

All data is stored in a secure UK-based data center and backed up at a separate UK-based location.

 

How Long Do We Retain Data?

For customers, employees of customers, and suppliers, we retain contact details as long as we provide or receive services. Data is deleted one year after the termination of the relationship, except for data required to fulfill legal obligations.

For employees of potential customers, data is retained according to our company retention schedule and then deleted/destroyed.

 

Your Rights

You have the following rights regarding your personal data:

Access to information and obtaining a copy of it. Rectification of incorrect or incomplete data. Erasure or stopping processing of your data. Opting out of receiving marketing messages. Objecting to certain processing activities. To exercise these rights or address concerns about your personal data processing, please contact us using the details provided.

If you believe we haven’t handled your personal data properly, you can complain to the Information Commissioner’s Office.

Contact details are available at www.ico.org.uk.

This policy was last updated in April, 2024.